Dental Practices & DSOs
Internet, VoIP, failover, and multi-location coordination for dental practices, group practices, and DSOs — sourced across a multi-supplier network by one independent procurement desk.
The Problem
Dental connectivity problems tend to appear the same four ways — regardless of whether you run one location or thirty.
Different ISPs at each location, contracts written at different times, expiring on different dates — no single view of what you have, what it costs, or what is coming up for renewal.
Dentrix, Eaglesoft, and Curve rely on a stable, consistent connection. When internet goes down, the schedule stops — chairs sit empty and the front desk works around paper.
Digital X-rays and 3D CBCT scans generate large files that move across the network in real time. Undersized or unstable internet creates delays inside the operatory.
A practice network handling patient records needs proper segmentation between administrative and clinical traffic. The network design matters — not just the speed.
What We Arrange
We source wired and wireless options across a multi-supplier network for each address — matching the plan to what the practice actually runs: imaging, software, VoIP, and cloud backup all on the same pipe. For DSOs adding locations, we keep each address on a common inventory and renewal calendar instead of letting contracts drift out of alignment.
Patients call in; staff call between operatories and the front desk; after-hours lines need to forward or roll to voicemail without dropping messages. We source business VoIP systems sized for the practice — including multi-location setups where each site has its own number but shares an admin portal.
For group practices and DSOs managing several sites, SD-WAN connects locations over a private overlay and gives the central IT team visibility into every circuit from one console — rather than logging in to each site separately to diagnose a problem.
A second internet connection on a separate network path takes over automatically if the primary goes down. For a practice running cloud-hosted software, failover is the difference between a recoverable blip and a cancelled afternoon. We source failover alongside the primary circuit so both are in place before you need them.
When a practice has a managed IT provider, we work alongside them — handling the carrier and connectivity layer so the IT team focuses on endpoints and software. Single point of contact for the network, no overlap, no gaps.
When to Call the Desk
Internet, VoIP, and failover belong on the fit-out checklist. Ordering at lease-signing means the practice is connected when the chairs go in.
Renewal is the natural moment to benchmark the current plan against what is available — both on price and on what the practice now needs to run.
Every acquisition brings a new set of contracts, providers, and expiry dates. We inventory the acquired location and fold it into the group before the contracts become a liability.
How the Desk Works
Tell the desk a new practice is opening or a contract is coming up, and we handle the rest: source options across available supplier channels for that address, confirm what the connection will actually support before you commit, place the order, and manage the install. Every location, line, and renewal sits in one inventory instead of scattered across a stack of unrelated contracts.
When you order through us, the supplier pays us a commission — you don't pay more by using SwitchU, and your pricing comes from the supplier. If a current provider is the right answer for a specific location, that is what we will recommend.
FAQ
Tell us about your practice — current locations and any in the pipeline — and a SwitchU advisor will come back within one business day.