Compliance
How we contact businesses.
Calling policy
- Our advisors identify themselves with their full name and state they are calling from SwitchU, an independent procurement company — never your carrier.
- We honour do-not-call requests within 14 days as required by CRTC rules — and we aim for same day.
- We maintain an internal suppression list that is shared across all of our teams.
Email policy
We follow Canada's Anti-Spam Legislation (CASL): every commercial email we send includes our identification information and a working unsubscribe mechanism.
Your choices
If you'd rather not hear from us, set your contact preferences. If someone claiming to be from SwitchU contacted you and you want to confirm it, see Contacted by SwitchU?
Data
We collect business contact information for the purpose of providing procurement services. Questions about how we handle data can be sent to privacy@switchu.ca. See also our Privacy Policy.
This page describes our operational practices and is not legal advice.